Returns & Exchanges

At Isabel Bernard, we want you to be completely satisfied with your new items, which is why we offer a 30-day return period for all unworn jewelry and leather goods. Please ensure all items are returned in their original packaging with tags attached to qualify for a full refund.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items securely in their original gift boxes and use the shipping box provided to ensure the products are protected during transit.

3

Ship the Items

Affix the provided return shipping label to the outside of your package and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse has inspected and approved your return, your refund will be processed back to your original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing